Storage FAQs

Let us answer a few questions for you! Here are a few storage FAQ items we think you might like to know regarding our facilities and procedures:

Climate-controlled storage units protect your treasured belongings from extreme temperatures. Our climate-controlled facilities are housed in an indoor, insulated building where dirt and dust are less likely to penetrate. This type of environment is ideal for storing furniture, photographs, discs/records, electronics, and many other items.

We do not have a facility truck but as an authorized U-Haul dealer we can offer you trucks for rent onsite. Call ahead to confirm availability.

We do require you to use a lock for your protection. Locks can be purchased from our onsite supply shop. If you plan to bring your own lock, please have it with you when you sign your lease.

The rental agreement term is on a month to month basis. The lease starts on the day you rent the space. Rent is due on the anniversary date each of consecutive month. Once the new month begins, you are responsible for that entire month. you are in for a month, you are in for the entire month. We require a written notice 10 days prior to the day you move out of you storage unit.
Need your space long term? Rent your space for 6 or 12 months and receive a monthly discount when paying in advance!

The rental agreement requires at least a 10 day written notice. If possible, it is ideal to give notice one month prior to the move-out date. Your written notice can be faxed, mailed, dropped in our drop box or you can hand deliver it to one of our staff during regular office hours.

No! At Country Oaks Self Storage we make every effort to keep additional fees at a minimum. We do not require a deposit or administration fee for your unit. We trust that you will leave the storage space in the condition it was rented when you vacate it.

We strive to make this process as easy as possible! We offer several payment options including cash, check, Visa, Master Card, Discover and American Express. The most common method of payment is auto-pay, which automatically charges your credit card at the beginning of each month. This helps you avoid late charges and is typically the most convenient option for our customers. You may also mail us a check, pay in person, or with a credit card over the phone during office hours. After hours payments can be made via the payment drop box or online through our website.

Thanks to individual access codes and advanced security measures, you have unlimited access to your space 24 hours a day, seven days a week, 365 days a year.

Yes, we offer storage insurance for purchase when you sign your rental agreement. You will pay the insurance premium along with your rental payment each month. The insurance company we work with specializes in storage insurance and rate plans are based on the value of the stored items. While you are not required to obtain insurance through this company, Country Oaks Self Storage highly encourages all customers to purchase an insurance plan of their choice for the safety of their valuables. County Oaks Self Storage is not liable for any damages against your items. For more details on insurance, please contact our office.